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Delete your ShareRush account

You can delete your ShareRush account and its data at any time, in the app or by email. You do not need to reinstall the app to ask by email.

First, cancel your subscription if you have one

Deleting your account does not cancel a Plus or Pro subscription. Cancel it first in the app (Profile, then Subscription & billing, then Cancel subscription) or in the Google Play Store (Profile icon, then Payments & subscriptions, then Subscriptions, then ShareRush, then Cancel). Otherwise you may be charged again.

Option 1 · Fastest

Delete in the ShareRush app

  1. 1Open ShareRush and tap Profile in the bottom bar.
  2. 2Tap Delete account.
  3. 3Type DELETE and tap Delete my account.

Your account and data are deleted straight away.

Option 2 · Without the app

Ask us by email

Send an email to [email protected] from the email address you use to sign in to ShareRush, with the subject "Delete my ShareRush account". Add your username if you remember it.

Write the email

We may ask you to confirm the request, to make sure it really comes from you. We delete the account within 30 days, usually much sooner, and reply when it's done. If you signed in with Apple's "Hide My Email", write from that relay address or tell us your username.

What is deleted

  • All files you sent that are still stored, including unfinished uploads. Your links and Inbox transfers stop working.
  • Your profile photo, username (it becomes free for others), settings and Received history.
  • Your phones' notification tokens.
  • Your sign-in account and email address.

What is kept, and for how long

  • Other people's history: people you exchanged files with keep their own record of those transfers (file names, sizes and dates), with your username shown as "Deleted user". The files themselves are deleted.
  • Purchase records kept by Google Play and our subscription provider RevenueCat, as tax and accounting laws require.
  • Short security records, such as request limits (2 days) and technical logs, until they expire on their own.
  • Anything the law requires us to keep, or that is needed to deal with abuse or a legal claim.

Full details are in our Privacy Policy.

Delete some data, keep your account

  • A transfer you sent: in Sent, long-press it, then Delete. The files are removed for everyone.
  • A transfer you received: in Received, long-press it, then Delete. It disappears from your list.
  • Your profile photo: Profile, then Account details, then Remove photo.
  • For any other data, email [email protected] and tell us what to delete.